Connecting food production, distribution, and retail in ERPNext

Finished goods needed to move from the production company to the trading company before distribution. Each transfer had to be recorded correctly in both companies, with the batch information carried through.

The team also needed to manage deliveries and expiry returns, track stock across outlets, and bring Shopify orders into the same process. With operations expanding across countries, these activities needed a consistent structure.

We started with production and the movement of goods between companies. The production stages were configured around how the cakes are made, with batch records covering preparation, layer production, and final assembly. Intercompany sales and purchase entries connected production to distribution.

For the delivery team, we built a driver app to record deliveries, collect returns, and issue the related documents on-site. Returns and expiry reports gave the office a clearer view of which products, batches, and customers were generating returns.

Shopify and retail POS were connected to ERPNext, bringing online and outlet sales into the wider stock and accounting workflow. Company setups and consolidated reporting supported operations across the UAE, Kuwait, Oman, Saudi Arabia, and India.

Production, distribution, and sales could be followed through connected records. Drivers could handle deliveries and returns during the same trip, while the office could review batch movement and expiry information without compiling separate reports.

The business had a common operational structure across its companies, with visibility into both individual entities and the group.