A clear plan,
start to finish.
Every project follows the same five steps. We agree the scope in writing. You watch the work progress. You pay in stages as work is finished. And you own everything from day one.
5
Steps
4×25%
Pay in stages
15
Days to go live (Starter)
100%
Yours
The five steps
From first call to final sign-off.
Steps 2 and 3 run at the same time, so training starts while we build, and your team is ready well before go-live.
Agree the plan
We sit with your team and write down every step, role, and rule into one document. You sign it. It's exactly what we build. Nothing gets built without it.
Build and set up
We set up your system online and shape every step, report, and document to match your business. Invoices, delivery notes, salary slips, all in your format.
Train and test
While we build, we start training your team leads. Your people use the real system with real data. Problems show up now, in testing, not at month-end.
Go live
We move your current numbers in. Live data starts flowing. Your team runs on the new system. We stay on call through the first month, so your first VAT return and first month-end close happen with us watching.
Sign off
Each part is signed off once it runs without serious problems. We hand over the documents and training videos. Part by part, the project closes.
The team
A dedicated team on every project.
Your project has named people working on it, with tracked hours and visible progress. The board on this page is the same one your team works in every day.
22 / 40h
33 / 40h
23 / 40h
24 / 40h
Every project includes
What we deliver.
- System set up and configured
- Your own steps, reports, and document formats
- Team training and follow-ups
- Documents and training videos
- Your current numbers moved in
- Big and small updates (under the support plan)
You own everything.
All code and setup is saved to your own account every day. If you ever switch partners, everything comes with you. No lock-in.
- Code saved to your account every day
- You own every custom setting and feature
- All work handed over at sign-off
- No lock-in on your own system
Hosted on your own account
We set up on Frappe Cloud using your own account. You pay hosting directly, about $50/month for up to 35 users. No markup from us.
Scope changes
How changes work.
Your signed scope document sets what's included. Anything inside it is covered. Anything new follows three simple steps.
Write it down
What you need and why, in plain words.
We check the cost and time
We work out the cost and time impact before any work starts.
You approve in writing
Work begins only after you sign off.
Clarifications are not change requests. Small fixes and edge cases needed to make the agreed work run properly are included, not billed extra.
FAQ
Common process questions.
Does the 15-day Starter Package follow the same process?
Yes, but in a shorter form, with a fixed scope set in advance. We gather what's needed up front using a tested playbook. Setup is configuration, not new code. Training runs alongside the build. The 15-day clock starts from your advance payment.
What happens if something is out of scope?
Anything outside the signed scope document is a change request. It gets written down, checked for cost and time impact, and approved in writing before any work starts. Small fixes and edge cases needed to make agreed scope work are not change requests.
Who hosts the system?
We set up on Frappe Cloud using your own account. You pay hosting directly. We suggest starting with the 2 GB plan at $50/month for up to 35 users. No markup from us.
Who owns the code and configurations?
You do. All code and setup is saved to your own account every day. Everything we build is yours. If you ever change partners, the code goes with you.
Can the timeline slip?
The clock starts from your advance payment. Late access, slow feedback, or change requests can push the date out. We flag these as they happen and put any new estimates in writing.
What is included in the support plan after go-live?
The yearly support plan covers help on the agreed scope, all big and small system updates, and Dxbitz add-ons like UAE e-invoicing and HR. Every request is tracked in your in-system help desk.
Ready to start?
Tell us what your business runs on.
We'll walk you through how step 1 would go for your business. What we'd write down, who we'd talk to, how long it would take. Before you commit to anything.